Mary Matlock – Professional Interpretation Services

Language: The Power to Connect

Serving You and Your Clients Worldwide

Services Customized for You and Your Clients

Welcome! I offer customized interpretation and translation services that bridge language and cultural gaps. My goal is to provide you with clear, accurate, and effective communication.

With over 10 years of professional interpreting and translation experience, I bring not only linguistic expertise but also a deep understanding of cultural nuances. Born in Udon Thani, Thailand, and raised in Saudi Arabia, I’ve had the privilege of living and working around the world. This diverse background allows me to help clients bridge language barriers and communicate effectively in both personal and professional settings.

I offer professional interpretation for a wide range of areas, including:

Business & Corporate
Medical & Healthcare

Legal & Government
Religious & Educational

Professionalism

What You Can Expect

Precision:

Clear, accurate interpretation for effective communication.

Cultural Awareness:

A deep understanding of cultural nuances to ensure respectful and appropriate exchanges.

Bridging the Gaps:

Serving as a conduit to connect you with others, overcoming language and cultural barriers.

Professionalism:

Ethical, impartial, and reliable services that you can trust.

Specialized Interpretation Services

Consecutive Interpretation

This mode involves interpreting the speaker’s message into the target language during natural pauses in their speech.

Simultaneous Interpretation

Ideal for conferences, seminars, or larger events, this method involves interpreting the speaker’s message in real-time. Often, specialized equipment is used to ensure smooth and uninterrupted communication.

Sight Translation

This mode involves translating written documents into the target language on the spot, providing instant understanding in real-time.

Modes of Interpretation

Let's Connect

I’m dedicated to helping you overcome language barriers and foster meaningful connections. Let’s work together to achieve clear and effective communication—reach out today to learn more about my services.

With expertise in Thai and Lao, I offer interpretation services tailored to a variety of needs. Whether for personal, professional, or community settings, my goal is to ensure accurate and culturally sensitive communication.

If you require interpretation or translation services in other languages, I can connect you with trusted professionals from a vast network covering hundreds of languages. Please note, I am not an agency and do not earn commissions from referrals—my goal is simply to ensure you receive the best support possible.

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Credentials

Qualified Court Interpreter, Medical Interpreter

The Benefits of Remote Interpretation

Going Remote

With a limited number of professional interpreters for Thai or Lao, remote interpretation provides a convenient and accessible solution, connecting you with expertise anywhere in the world.

Remote interpretation eliminates the need for travel, reducing expenses and saving valuable time. It works seamlessly through platforms like Zoom, WebEx, Microsoft Teams, or telephonic methods, ensuring flexibility for any situation.

No advanced equipment is required—just a stable internet connection, a phone, and a webcam if necessary. Most platforms are browser-based, so there's no need to download additional software, making the process quick and hassle-free.

Testimonials

Real Experiences. Real Results.

"Thai is not highly requested in the Buffalo, NY region but it is almost impossible to fulfill when requested - we were so lucky to have found someone with Mary's high level of skill. We have been graced with the privilege of her serving a few of our customers over the last 2 years, but one sticks out in particular. When she interpreted for a new legal customer who was serving a client in a situation of domestic violence, Mary handled it with the utmost care and consideration of both the client and customer. Although her services were delivered remotely, she still went above and beyond to drive to a local notary in Texas to get some documentational proof of interpreting despite not having been forewarned of this need. We were unaware she would be asked this but she completed the task expediently and without complaint, and we were able to come to an amicable compromise with the customer about compensating her for these additional services requested. She handled the whole situation with poise, grace, and professionalism and the customer complimented her services highly."

Robert Thoren

IIB, International Institute of Buffalo

"Mary is professional, humble, and delightful interpreter. She dedicated her work to helping people without any hesitation. Her passion for language is powerful especially she fluent in English, Thai, and Lao. When I work with her, she always has positive inspired. I ensure that she will make you surprise with her excellent job!"

Mint Hill

Digital Marketing Manager at BenQ North America.

"I've known Mary most of my life and I can safely say that she's my favorite person. She's driven and intelligent, with a high E.Q. She has an inner light within her that is contagious. Mary has lived all over the world, building within her a love and respect for all people. When working with Mary, you can expect full transparency, honesty and punctuality."

Kimberly Sanchez

Financial Consultant at Fidelity Investments

"Her interpersonal skills, along with her cultural and interpretation/translation knowledge, seem to allow her to open channels of communication with all types of people, in all walks of life. She's an adept communicator, to say the least."

Jesse M.

Non-Profit Director

FAQs

Have Questions?

I’ve answered the most common questions below but feel free to reach out if you have any questions left unanswered.

What languages do you specialize in?

I specialize in the following languages:
Thai to English and Vice Versa
Lao to English and Vice Versa

Do you offer translation services?

Yes. Depending on the project and my schedule, I do offer business and legal translation services in the same languages that I interpret. Please contact me for a quote.

What do OPI, VRI, and On-Site mean?

Great question! Here’s a quick overview:

OPI stands for "On-Demand Phone Interpreting," also known as OPI Telephonic Interpreting. It involves interpreting over the phone as needed.

VRI stands for Video Remote Interpreting. This method uses video technology to facilitate real-time interpretation.

On-Site means that the interpreter is physically present at the location during the interpretation, rather than interpreting via phone or video call.

What other services do you offer?

Depending on the project, I also offer Closed Captioning Translation and Document Translation services.

Closed Captioning Translation: Billed at $129/hr with a 2-hour minimum.
Document Translation: Quoted on a per-project basis based on my hourly rate. Note that I do not accept Document Translation jobs billed by word count or text length.

What are the rates for your services?

My standard interpreting services are offered at a flat hourly rate. Half-day and full-day rates apply for on-site interpreting. For project-based pricing, please reach out anytime. You can find my published rates above.